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From Insight to Ideas. From Ideas to Impact.
We turn customer insight into competitive advantage.
Leap Insight is a customer and market insights specialist based in Australia.
We help businesses understand their customers, have ideas and unlock opportunity.
We conduct exploratory research, insight discovery programs and strategic workshops to unlock innovation, solve sticky problems and sharpen brand positioning.
We're human-powered, imagination-rich, and not afraid to challenge the status quo.
What we do

Exploratory Research
Unlocking understanding of customers, categories and context through qualitative conversations, behavioural understanding and context relevant research.
We focus on building your foundational knowledge about your category, consumers and brands.

Insight for Ideas
Deep insight discovery + imagination programs that turn consumer knowledge into insight that inspires ideas for innovation, problem solving and messaging.
We facilitate cross-functional teams through a proven creative thinking process that connect business needs with customer opportuntiies.

Strategic Workshops
Turning insight into strategy and decision-making through bespoke, facilitated sessions with cross functional team members.
We start with the end in mind, to aid impact oriented decisions, actions, and outcomes. We facilitate cross team collaboration to ensure insights and strategies are ownable, aligned and actionable within the business.